searchSecurity.in Definitions (Powered by WhatIs.com)

Look up tech terms

Powered by: WhatIs.com

Search listings for thousands of IT terms:

Browse tech terms alphabetically:

knowledge process outsourcing (KPO)

definition -

What is knowledge process outsourcing (KPO)?

Knowledge process outsourcing (KPO) is the allocation of relatively high-level tasks to an outside organization or a different group (possibly in a different geographic location) within the same organization. KPO is, essentially, high-end business process outsourcing (BPO).

Most low-level BPO jobs provide support for an organization's core competencies and entry-level prerequisites are simply a command of English (or applicable language) and basic computer skills. Knowledge process outsourcing jobs, in comparison, are typically integrated with an organization's core competencies. The jobs involve more complex tasks and may require an advanced degree and/or certification. Examples of KPO include accounting, market and legal research, Web design and content creation.

KPO and BPO are often conducted through offshore outsourcing as corporations seeking the most value for the least money source projects to countries where wages are lower. Because KPO jobs may bring in twice as much money to the economy as BPO, countries such as India are actively promoting development of that industry.

Learn More About IT:
> Wikipedia has an entry about knowledge process outsourcing (KPO).
> Physorg.com explains why outsourcing is becoming knowledge outsourcing.
> Elaine Ramos posts about KPO and other outsourcing topics in her blog.
> KPOWEB.com describes the differences between BPO and KPO.


last updated07 Jan 2010


Do you have something to add to this definition? Let us know.

Send your comments to techterms@whatis.com

Related Content

  • Next generation spam: New threats and new technologies
  • This video examines the evolution of the content security gateway as it evolves beyond just blocking spam and Web filtering, emphasizing the techniques and technologies used to ensure data doesn't leave your organization.
  • Gary McGraw on secure software development
  • Gary McGraw of Cigital Inc. explains why better secure coding could help thwart future Web 2.0 attacks. He says the industry is making progress.
  • Economy fuels malware, spam
  • Dave Marcus of McAfee's Avert Labs, breaks down the threat landscape and explains why spam numbers are rising and malware writers are taking advantage of the down economy.